{"id":20886,"date":"2025-03-11T20:02:33","date_gmt":"2025-03-11T20:02:33","guid":{"rendered":"https:\/\/www.epilia.be\/politique-de-confidentialite"},"modified":"2025-07-09T13:29:05","modified_gmt":"2025-07-09T13:29:05","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.epilia.be\/en\/privacy-policy","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20886\" class=\"elementor elementor-20886 elementor-20817\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b70a396 e-flex e-con-boxed e-con e-parent\" data-id=\"7b70a396\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63ef323a elementor-widget elementor-widget-heading\" data-id=\"63ef323a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-196e3fa1 elementor-widget elementor-widget-image\" data-id=\"196e3fa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"59\" height=\"20\" src=\"https:\/\/www.epilia.be\/wp-content\/uploads\/2022\/05\/courbe-20.png\" class=\"attachment-full size-full wp-image-2797\" alt=\"courbe-20\" style=\"width:100%;height:33.9%;max-width:59px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd9ab8f e-flex e-con-boxed e-con e-parent\" data-id=\"dd9ab8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0958479 elementor-widget elementor-widget-heading\" data-id=\"0958479\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Introduction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d852be3 elementor-widget elementor-widget-text-editor\" data-id=\"d852be3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The company LASER LIFE SRL (hereinafter &#8220;LASER LIFE&#8221;), with its registered office at Tervurenlaan 3, 1040 Etterbeek, Belgium, specializes in laser hair removal services.<br \/>Our website, www.epilia.be (hereinafter &#8220;the Site&#8221;), presents our services and allows online appointment booking via an external platform.<\/p><p>We place great importance on the protection of your personal data and are committed to processing it in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian legislation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fe9e72 elementor-widget elementor-widget-heading\" data-id=\"1fe9e72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Collected Data<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66dea30 elementor-widget elementor-widget-text-editor\" data-id=\"66dea30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIn the course of our activities, we collect and process the following data:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f85d781 elementor-widget elementor-widget-heading\" data-id=\"f85d781\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2.1 Data collected directly by LASER LIFE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e280bb elementor-widget elementor-widget-text-editor\" data-id=\"3e280bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Identification data: Name, first name, date of birth.<\/li><li>Contact details: Email address, phone number.<\/li><li>Connection data: IP address, browser type, pages visited, visit duration.<\/li><li>Appointment-related data: Date, time, chosen center.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b02c19 elementor-widget elementor-widget-heading\" data-id=\"6b02c19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2.2 Medical data processed via Amesla by Systalium<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-423a33f elementor-widget elementor-widget-text-editor\" data-id=\"423a33f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The medical data necessary to assess your eligibility for laser hair removal treatments and for their follow-up are directly recorded and stored in the Amesla by Systalium management tool.<\/p><p>This means that LASER LIFE delegates the storage and security of medical records to Amesla by Systalium, which acts as a processor under the GDPR.<\/p><p>We ensure that this tool complies with current data protection standards and applies security measures in accordance with GDPR requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5675aa6 elementor-widget elementor-widget-heading\" data-id=\"5675aa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Purposes of Data Processing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3cb9f3 elementor-widget elementor-widget-text-editor\" data-id=\"e3cb9f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your personal data is collected for the following purposes:<\/p><ul><li>Appointment management: Scheduling, confirming, modifying, or canceling your sessions via our platform.<\/li><li>Service provision: Performing laser hair removal treatments tailored to your profile.<\/li><li>Medical follow-up: Secure management and storage of your medical record via Amesla by Systalium.<\/li><li>Service improvement: Analyzing feedback and browsing data to optimize the user experience.<\/li><li>Communication: Sending information about our services, promotions, or news, subject to your prior consent.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2ab289 elementor-widget elementor-widget-heading\" data-id=\"c2ab289\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Legal Basis for Processing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d77ad1c elementor-widget elementor-widget-text-editor\" data-id=\"d77ad1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The processing of your personal data is based on the following legal grounds:<\/p><ul><li>Performance of a contract: For the services we provide, including appointment management and service tracking.<\/li><li>Legal obligations: For the retention of medical records in accordance with Belgian law.<\/li><li>Consent: For sending commercial and marketing information.<\/li><li>Legitimate interest: For improving our services and managing the security of the Site.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae478ce elementor-widget elementor-widget-heading\" data-id=\"ae478ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Data Sharing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c5904f elementor-widget elementor-widget-text-editor\" data-id=\"0c5904f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your personal data may be shared with:<\/p><ul><li>Amesla by Systalium: As a processor, this tool manages the storage and security of your medical data.<\/li><li>External service providers: Online appointment booking platform, hosting providers, IT services (all subject to confidentiality obligations).<\/li><li>Legal authorities: In case of a legal or regulatory obligation.<\/li><\/ul><p>No medical data is stored on our own servers. All health data is hosted by Amesla by Systalium, which applies security standards in accordance with current regulations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46d18ad elementor-widget elementor-widget-heading\" data-id=\"46d18ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Data Security<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-673fcd8 elementor-widget elementor-widget-text-editor\" data-id=\"673fcd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We have implemented security measures to protect your data:<\/p><ul><li>Data encryption during transmission.<\/li><li>Strict access control to limit data consultation to authorized personnel only.<\/li><li>Regular backups to prevent data loss or alteration.<\/li><\/ul><p>Amesla by Systalium applies advanced security protocols to ensure the confidentiality and integrity of medical records.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e268f58 elementor-widget elementor-widget-heading\" data-id=\"e268f58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Data Retention Period<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ece11bb elementor-widget elementor-widget-text-editor\" data-id=\"ece11bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Identification and contact data: Retained for 3 years after your last contact with us.<\/li><li>Medical data: Retained for 20 years via Amesla by Systalium in accordance with Belgian legislation.<\/li><li>Connection and cookie data: Retained for 13 months.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8d12b4 elementor-widget elementor-widget-heading\" data-id=\"b8d12b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Your Rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62fb26a elementor-widget elementor-widget-text-editor\" data-id=\"62fb26a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In accordance with the GDPR, you have the following rights:<\/p><ul><li>Right of access: Obtain confirmation that we process your data and receive a copy.<\/li><li>Right to rectification: Correct inaccurate data.<\/li><li>Right to erasure: Request the deletion of your data under certain conditions.<\/li><li>Right to restriction: Temporarily suspend the processing of your data.<\/li><li>Right to object: Object to the processing of your data for legitimate reasons.<\/li><li>Right to data portability: Receive your data in a structured format or transfer it to another provider.<\/li><li>Right to withdraw consent: At any time for processing based on your consent.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce66f3e elementor-widget elementor-widget-heading\" data-id=\"ce66f3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Exercising Your Rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be1e2ff elementor-widget elementor-widget-text-editor\" data-id=\"be1e2ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can contact us for any request regarding your personal data:<\/p><ul><li>By email: rgpd@epilia.be<\/li><li>By mail: LASER LIFE SRL, Tervurenlaan 3, 1040 Etterbeek, Belgium<\/li><\/ul><p>We commit to responding within one (1) month from the receipt of your request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f65f9e elementor-widget elementor-widget-heading\" data-id=\"8f65f9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Cookies and Similar Technologies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d427681 elementor-widget elementor-widget-text-editor\" data-id=\"d427681\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our Site uses cookies to enhance your user experience and analyze Site usage.<br \/>A consent banner, provided by Sirdata via AB Consent, is implemented to obtain your agreement.<\/p><p>You can manage your preferences at any time via our cookie management tool.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-043c88e elementor-widget elementor-widget-heading\" data-id=\"043c88e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">11. Changes to the Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c24af82 elementor-widget elementor-widget-text-editor\" data-id=\"c24af82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We reserve the right to modify this policy at any time. Changes will be published on this page with an update date.<br \/>By using our Site, you accept this Privacy Policy.<br \/>For any questions, please contact us at rgpd@epilia.be.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. Introduction The company LASER LIFE SRL (hereinafter &#8220;LASER LIFE&#8221;), with its registered office at Tervurenlaan 3, 1040 Etterbeek, Belgium, specializes in laser hair removal services.Our website, www.epilia.be (hereinafter &#8220;the Site&#8221;), presents our services and allows online appointment booking via an external platform. We place great importance on the protection of your personal data and&hellip; <a class=\"more-link\" href=\"https:\/\/www.epilia.be\/en\/privacy-policy\">Continue reading <span class=\"screen-reader-text\">Privacy Policy<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-20886","page","type-page","status-publish","hentry","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.epilia.be\/en\/wp-json\/wp\/v2\/pages\/20886","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.epilia.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.epilia.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.epilia.be\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.epilia.be\/en\/wp-json\/wp\/v2\/comments?post=20886"}],"version-history":[{"count":7,"href":"https:\/\/www.epilia.be\/en\/wp-json\/wp\/v2\/pages\/20886\/revisions"}],"predecessor-version":[{"id":21463,"href":"https:\/\/www.epilia.be\/en\/wp-json\/wp\/v2\/pages\/20886\/revisions\/21463"}],"wp:attachment":[{"href":"https:\/\/www.epilia.be\/en\/wp-json\/wp\/v2\/media?parent=20886"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}